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FAQ 


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What does a digital automation system do?

A digital automation system plays all the recorded audio heard on a radio station.

 

What motivated RCS to create its Master Control™ system?

With both Selector and Linker, RCS moved to the next logical need...An automated playout system, which all worked in harmony.

 

What makes Master Control different from all other digital automation systems?

Master Control is the only digital automation system with a LIVING LOG®, this means that when making changes in the Selector or Linker log, they are seen immediately on every computer in the system. No need for synchronizing logs, because there is always only one Living Log per station, and everyone on the network can see it.

 

What about audio for Master Control?

Master Control employs intelligent audio management. Using a single audio storage set for several radio stations Master Control makes audio files (like commercials) easily shared among stations.

 

What kind of audio cards does Master Control need?

You can use an Audio Wave card, or an NP (PCX Digigram) compatible, analog or digital card.

 

What kind of files can I use with Master Control?

Master Control supports playback of linear files or MPEG2 in either 44.1 or 48 KHz.

 

Does Master Control come with an audio ripper?

Yes, Selector Smart Ripper™ is part of Master Control so you can rip and analyze files quickly, when you add them into Master Control and Selector.

 

Can Master Control handle MP3 files?

Yes, MPEG3 (Windows Media Player) compatible files can be imported without being converted.

 

Can Master Control play different kinds of files within the same system?

Yes, Master Control can play different bit rates of different files on the same station, but the sample rate must be the same.

 

Does Master Control come with any normalization?

Yes, the smart audio level normalization of Master Control prevents digital overload and makes a more consistent sound on the air.

 

What kind of audio cards does Master Control need?

You can use an Audio Wave card or an NP (PCX Digigram) compatible, analog or digital card.

 

On how many channels can I play back with Master Control?

Play back audio on 2, 3 or 4 audio channels as needed, for complete control of your station's audio.

 

What kind of hardware interfacing is possible with Master Control?

Mixing desk and other hardware interfaces are available via GPI, RS232 and TCP/IP connections, where supported.

 

Do I have to buy special computers and equipment to have Master Control?

There is no proprietary hardware used with Master Control, but being a mission critical audio delivery system, we recommend server grade computers from "A List manufacturers.

 

How many computers do most stations employ to run a professional Master Control setup?

From two to 200 computers, single station or cluster. MC is completely scalable to suit your operational needs and future growth.

 

Do I need a special control board or console to run Master Control?

No, Master Control interfaces to any professional broadcast audio console, analog or digital.

 

Is there something special Master Control does with audio and voice tracks?

Yes, with automatic audio ducking, voice tracks have more presence especially during complex segues; no need to ride gain on each segue

 

Can Master Control help me with special timing requirements?

Yes, one of the strong features of Master Control is time stretching and squeezing during real time playback or in the production room to precisely size the audio so it fits the necessary space requirement.

 

What about network feeds and scheduling?

Master Control offers a wide array of background recording features to help you auto record satellite or any incoming audio feed that keep your closed circuit downloads organized.

 

What about inserting Traffic reports?

With Master Control's Just-In-Time Audio, you can play back the very latest report, fresh from the traffic network or even start playing a report while it is still recording!

 

Are there any backup systems in Master Control?

Yes, the backup technology of Master Control makes sure no data or audio over fifteen minutes old can be lost. Master Control can be configured with a totally redundant hard drive, so you can stay on the air no matter what happens.

 

What about those quick audio jingles and sound effects that our DJs always want to insert?

With Master Control's Hot Keys, your talent can instantly playback up to 625 elements which can be labeled, stored and organized in Master Control by each talent as they wish.

 

What about contest winners on the telephones? How is this handled?

Master Control's Quick Record lets you record a contest winner for later playback or archiving. One click starts recording both the caller and any microphone you select, instantly.

 

Do I have to be in the studio to adjust segues?

No, in fact, you can edit segues and voice track from any computer in the station with Master Control installed.

 

We have a morning show from another building, how can Master Control handle this situation?

Whether across town, across the country or on location anywhere in the world - Internet Voice Tracking™ allows you to record, audition and insert voice tracks right into the log from any Internet-enabled computer, with no special software necessary.

 

What kind of elements can be automated with Master Control?

You can automate temperature and exact time announcements, and, of course any ID's back-timed into a network feed.

 

What if I use more than one studio?

Integrated Studio switching in Master Control lets you seamlessly move from one studio to another.

 

What if programming people forget to schedule the log?

One of the exclusive features of Master Control is Selector Auto-scheduling. This means when you run out of schedule, Master Control schedules more music using the clock from that hour, so you stay on the air.

 

What about "Now Playing" information we show on our Web site and RDS, like song title and artist data?

Master Control supports information in ASCII and/or XML for supporting Web services, RDS, RBDS, DAB and Billboard files.

 

What if I need to cover terrestrial station commercials on my internet streamed programming?

Master Control can help you cover spots via TCP/IP.

 

What about technical support once I get my Master Control?

The sun never sets on RCS Support. With offices around the world, there is always an expert awake and at work - 24/7/365 - to talk to you within seconds.

 

What kind of people work in Master Control support?

RCS Support is made up of people who have years of experience as radio engineers, program directors, music directors and on-air talent. We can help you solve any problem, at any time.

 

How do I get in contact with RCS Support?


Support contact information is available here.

 

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